We have developed this site as a resource for listed property owners and to facilitate contact with Listed Property Owners’ Club Services Ltd (LPOCS Ltd) The website contains useful information about LPOCS Ltd.

STANDARD TERMS OF USE OF OUR WEBSITE

Welcome to the Listed Property Owners’ Club Services Ltd website. Please read the whole of these standard terms of use of our Website carefully. You are only permitted to make use of the content of this Website if you agree to them and, by using any content of this Website, you are deemed to agree to them.
These standard terms of use are applicable throughout our Website; and in the event of any ambiguity with other terms and conditions found on our Website these standard terms of use shall always govern.

DEFINITIONS

In these Terms of Use:
“Marks” means the trademarks or service marks, logos or brands for the time being and from time to time properly used or adopted by and belonging to us or a third party. The term “trademarks” is where the context admits be deemed to include all logos and service marks.
“Content” means, to the extent it is protected copyright work, and is not expressly marked as “Third Party Property”, all or any part of any text, image, audio, video or any other type of media in any format contained and comprised in the Website. “Content” do not include “Marks”.
“Third Party Property” means all or any part of any Marks, text, image, audio, video or any other type of media in any format contained and comprised in the Website and expressly marked as the copyright property of a third party.”
“We” “our” “us” means Listed Property Owners’ Club Services Ltd.
“Website” means our website at www.lpoc.co.uk and any sub-domains.

MARKS

Nothing contained in the Website shall be construed as granting any licence or right to use our Marks or those comprised in any third party property displayed on our Website without prior written permission by us or that of any third party owner. Your misuse of the Marks on our Website is strictly prohibited.

COPYRIGHT AND PERMISSIONS

The copyright for the majority of images on this website belongs to The Listed Property Owners’ Club or Listed Property Owners’ Club Services Ltd. However, please note that the copyright for certain images is held by third parties, and that this may not always be stated.
If you would like to know the copyright status of a particular image, please send an email, with a link to the image in question, to assistance@lpocs.co.uk

DISCLAIMER

We have taken every effort and care in preparing the Content, however we disclaim all warranties, express or implied, as to the accuracy thereof, and the Content shall at all times constitute work in progress which we may change without notice. We shall not be liable for any loss or damage arising from your use of or reliance on Content.
Links within our Website may lead to other websites. They are provided for convenience only. We do not sponsor, nor necessarily endorse or otherwise approve of any information or statements appearing in those websites (or websites referred to or linked to those websites).
Every reasonable effort has been made to seek appropriate permission from people identifiable in photographs used throughout the site.

PROTECTING YOUR PERSONAL DATA

The personal data you provide to us will be handled in accordance with our Privacy Policy.

USE OF ‘COOKIES’

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

CONSEQUENTIAL LOSS

Except to the extent required by English law, in no circumstances will we be liable to you in law for any special, incidental, consequential, punitive or exemplary damages or wasted costs arising from your use of the Contents, even if we have been advised of the possibility of such damages.

APPLICABLE LAW

You agree that the terms and conditions of your use of our Website shall be governed by, and construed in accordance with, English law and you agree that the courts of England shall have exclusive jurisdiction in relation to any dispute or matter arising in connection with these terms and conditions and your use of this Website.

CONTACT OUR TEAM

If you have any queries, comments or suggestions about our Website, or would like to request a correction, please email us on assistance@lpocs.co.uk

These terms and conditions form the basis of the contract through which The Listed Property Owners’ Club (LPOC, we or us) will deliver a service to you as a LPOC member (you). On becoming a member of LPOC you are automatically agreeing to these terms and conditions.
LPOC, registration number 2803807, whose registered office is Lower Dane, Hartlip, Kent, ME9 7TE.

MEMBERSHIP CONTRACT

When you click to submit your application online, or you fax, post, telephone or email us with details of your application, you are making an offer to subscribe to LPOC membership which, if accepted by us, will result in a legally binding contract.
At the point of renewal of your membership, your renewal payment is confirmation of the continued acceptance of this contract. You may not transfer any of your rights and obligations under these terms and conditions to another person.

MAGAZINE DELIVERY

We will deliver Listed Heritage Magazine to the address you notify to us when you have made a successful application to become a member of LPOC.
You agree that we will not be responsible for failure to deliver the magazines if you have supplied us with an incorrect address or have failed to notify us of an address change.
We reserve the right to dispose of incorrectly addressed envelopes and their contents without an obligation to refund your membership fee if they are returned to us.

DELAY IN DELIVERY AND NON-DELIVERY OF YOUR MAGAZINE

We will not be liable to you for any delay in delivery or non-delivery of Listed Heritage in the following circumstances:
Where the issuer of your payment card refuses to authorise payment for your LPOC Membership to us.
Where such delay or failure is due to circumstances beyond our control (see Force Majeure below).

FORCE MAJEURE

Neither party shall be liable to the other for any delay or non-performance of its obligations by reason of matters beyond its control including, but not limited to, any act of terrorism, war, riot, civil commotion, compliance with any law or government order, fire, flood or storm, strikes, or any other industrial dispute, delay in transit, power failure, postal delay, or any event that cannot be reasonably be planned for or avoided.
In which case, we will deliver as soon as is reasonably possible.

CANCELLATION AND REFUNDS

Membership is for a minimum of one year and cannot be cancelled during that first year.
Your LPOC Membership is a rolling agreement which will automatically renew upon the anniversary of your application if paying by Direct Debit. If payment is via another method you will receive a renewal notice in advance of the anniversary of your application date, informing you of how to renew.
Any payment arrangements that have been made by Direct Debit will automatically continue, unless you notify your bank/building society that you wish to cancel it.
If you wish to cancel your membership, you must inform us of your intention to by calling 01795 844939 or in writing by letter, fax or email.

PRICE INFORMATION

Fees displayed on the membership application section (Join LPOC) of the website will prevail at all times in relation to orders placed on-line.
Fees displayed on an application form, or quoted by a LPOC representative, will prevail in relation to membership subscriptions placed verbally or by post.
You may make a one-off payment for a one year membership subscription, new or renewal, by cheque, credit/debit card or an annual/monthly direct debit payment.
We reserve the right to increase the price of the membership subscription on an annual basis. You will be informed of any fee increase within your renewal letter. If we discover an error in the price of your membership subscription, we will inform you as soon as is reasonably possible.

CREDIT CARD PAYMENTS

If you are not using your own credit/debit card to pay for the membership subscription, you must ask the permission of the credit/debit card holder before entering the payment details.
When you offer to subscribe to LPOC either online, by post, by email or verbally, you are confirming that you have obtained the express prior permission of the credit/debit card holder.

DIRECT DEBIT PAYMENTS

Payment by direct debit is the simplest and the most convenient way to pay your LPOC subscription.
If you have an annual direct debit agreement then payment is automatic through your bank or building society. If you are just setting up your first direct debit, then first annual payment, or first payment on monthly schedule, will be taken from your account on the 15th of the month after it is returned to us.

LIABILITY

Our liability to you will not extend to any membership related benefits, goods or services provided by an external provider or a Suppliers Directory specialist. We specifically exclude liability for any loss or damage suffered by you as a result of your involvement in whatever manner with an external provider, company or tradesman.
Our liability to you in the event of magazines being lost in dispatch shall, at our discretion, be limited to replacement of the missing issues.
Every effort is made to ensure the accuracy of Listed Heritage Magazine, and any other advice pieces; however, neither we nor the authors can accept liability for errors and omissions within the magazines.
These Terms and Conditions do not and shall not affect your statutory rights as a consumer.

INFORMATION SERVICES

Diligence and care should be taken when using the information provided. All services are subject to copyright law. We use our best endeavours to ensure all information provided by us is as up to date as possible.
However, you should not rely on the information provided as the sole basis for making business, legal or other decisions. You should seek appropriate independent advice before making any such decisions.
The content of all publications are the opinion of the author.

DATA PROTECTION AND USE OF PERSONAL DATA

LPOC is the Data Controller and Data Processor of any personal data you supply. The personal data you supply will be used to process your membership subscription. As a member of LPOC your data will be used for marketing, statistical and analytical purposes and to administer your membership.
You will receive membership communications and from time to time we will let you know about promotions. If you provide us with your e-mail address, postal address and phone number, then we may send information which may be
of interest.
We do not pass data to any third party.
If you believe that any of the information we hold concerning you is incorrect or out of date, please provide us with the accurate information at the address below.

DATA PROTECTION VIA THE WEBSITE

We will make every effort to ensure that the information on our website is accurate. However, we cannot guarantee this and accept no liability for any information given via this website.
Please see website Privacy Policy.

GOVERNING LAW AND JURISDICTION

These terms and conditions are governed by English law. You hereby irrevocably submit to the exclusive jurisdiction of the English courts notwithstanding the jurisdiction where you are based.
If any court or competent authority decides that any of the provisions of these Terms are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.

THIRD PARTIES

A person who is not party to these Terms shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.

ENTIRE AGREEMENT

These terms and conditions override any contrary terms or conditions published by us in relation to any membership subscription between you and us.

LPOC BRAND

Use of our logo by you is not permitted unless we have granted you express permission. Listed Property Owners’ Club and Listed Heritage, as well as their logos, are registered trademarks.

QUERIES COMMENTS AND COMPLAINTS

We will respond to any complaint or query received within five working days. This may be an acknowledgement that we have received a complaint whilst further investigations are carried out.
If you have any queries, comments or complaints about your membership please contact us:
Telephone: 01795 844939 (lines are open 9am – 5pm, Mon – Fri) (excluding public holidays and Christmas holiday)
Email: info@lpoc.co.uk
Post: The Listed Property Owners’ Club, Lower Dane, Hartlip, Kent, ME9 7TE